Privacy Policy

Privacy Policy for https://remanufactured-collision-parts.collision-talk.com

Introduction

Welcome to https://remanufactured-collision-parts.collision-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, manage, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://remanufactured-collision-parts.collision-talk.com.
  2. All associated mobile and desktop applications developed by us.
  3. Services offered through our platform, such as user accounts, online transactions, and customer support interactions.
  4. Products available for purchase or download on our website.

Please be aware that this policy does not extend to external platforms, applications, or services accessed through links or integrations on our site. These third-party entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Policy is relevant when you engage in any of the following activities:

  1. Creating and managing an account on our platform.
  2. Utilizing our applications or browsing our websites.
  3. Subscribing to newsletters, receiving promotional emails, or engaging with our marketing communications via calls or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and facilitate our services:

  1. Account Information: This includes usernames, passwords, email addresses, and any other details required for account creation and authentication.
  2. Payment Information: Details related to your financial transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data connected to your financial accounts, budgeting tools, or investment portfolios (if offered).
  4. Purchase Information: Records of products or services bought from our platform, including order details, quantities, and shipping addresses.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for the purpose of delivering content and analytics.
  6. Location Data: Information about your geographical location obtained through GPS signals or other tracking technologies (with your consent).
  7. Feedback and Reviews: Content you provide when rating products, leaving reviews, or participating in surveys.
  8. Social Media Information: Details collected from social media platforms when you interact with our content or share information via social media login.
  9. Product Interest: Data about the products you view, search for, or add to your cart, including product codes and categories.

We gather this data through various means: user input forms, order processes, browsing activities, device sensors, analytics tools, and third-party integrations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They enable us to recognize you as a user, ensure secure login, and maintain your session.
  2. Preference Cookies: Used to remember your preferences and settings, such as language selection, display settings, and ad personalization.
  3. Analytics Cookies: These track your browsing behavior on our site to provide analytics and insights, helping us improve the overall user experience.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and business needs:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including contractual obligations, legal compliance, tax/accounting requirements, and legitimate business interests.
  2. Once the data is no longer required or its retention period expires, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

The security of your personal data is a top priority:

  1. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information.
  2. Our data transmission uses encryption protocols (HTTPS) to ensure secure communication.
  3. We engage trusted third-party service providers who adhere to strict security standards to process sensitive data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age:

  1. Our services and products are not intentionally designed for or targeted at individuals in this age group.
  2. We do not knowingly collect, use, or disclose personal information from children without parental consent.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access and Rectification: The right to request access to the data we hold about you and to correct any inaccuracies.
  2. Erasure and Restriction: The right to request the deletion or restriction of processing activities involving your personal data.
  3. Data Portability: The ability to obtain a copy of your data in a structured, commonly used format.
  4. Objection and Non-Discrimination: The right to object to certain data processing operations and to be free from discrimination based on your exercise of these rights.
  5. Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities regarding our handling of your personal data.

To exercise these rights or for any data-related inquiries, please reach out to our privacy team via email at [email protected] or by post to:

[Privacy Team Contact Address]

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website with an updated revision date.

Contact Information

For any questions, concerns, or requests regarding this privacy policy or your personal data:

Email: [email protected]
Address: [Privacy Team Contact Address]